Audi, the German luxury car manufacturer, held the seventh edition of the Audi Twin Cup with participation from 37 Audi dealerships across India. A total of 123 teams comprising of 370 Audi dealer technicians and service advisors competed for the coveted championship titles. Six Technical and six Service teams made it to the exciting finals where the team from Audi Gurgaon bagged the top spot in the Technology category and Audi Bhubaneshwar topped in the Service category.
Mr. Alexis Joseph – Head of Aftersales, Audi India – handed over the Audi Twin Cup trophy to the winners of the Technology category, while Mr. Detlef Viete – Regional Aftersales Manager, AUDI AG – handed over the Audi Twin Cup trophy to the Service category winning teams in a glittering ceremony held at the Oberoi Gurgaon on December 14th, 2017. The Audi Twin Cup tests the customer orientation and technical knowledge of the participants. The technicians and service advisors compete in the areas of diagnostics and repair, as well as in personal customer support.
In addition to specialist competence, close and efficient cooperation between service advisors and service technicians is the primary determining factor in achieving top performance in realistic work situations. In the keenly contested India finals of the seventh edition of the Audi Twin Cup, the team from Audi Gurgaon exhibited exemplary technical skills to emerge as a winner in the category of Technology, while Audi Bhubaneshwar demonstrated their expert service skills to bag the title in the Service category. The winning teams will go on to represent India at the World Finals in 2018 competing with around 70 teams from 38 countries.