Santhosh Iyer formally worked as the Vice-president in Customer Services and Corporate Affairs, Mercedes-Benz India has elevated his position into the Head of Sales and Marketing.
Michael Jopp, the former Head of Sales and marketing will shift his service into Mercedes-Benz Malaysia.Speaking on the occasion Martin Schwenk, Managing Director & CEO, Mercedes-Benz India said that “Michael played an important role in leading the company’s Sales & Marketing functions and successfully managed critical market disruptions and headwinds over the last three years. He was instrumental in introducing new digital initiatives and his tenure saw Mercedes-Benz sustaining the number one market position and also topping the JD Power top ranking in Sales Satisfaction. We highly value his contribution for the growth of the brand in India”
He also said that “We are equally excited to welcome Santosh who has successfully headed multiple functions at Mercedes-Benz India, and played a key role in establishing the ‘service differentiation’ for the brand and driving customer centricity”
He further added, “We are confident that Santosh with his in-depth market understanding, rich industry experience and proven track record of driving excellence, will continue the growth momentum of the brand in this highly competitive and dynamic market. I thank both of them for their immense contribution to the brand and wish them the very best for their respective new roles.”
Santhosh Iyer has over 2 decades of service in Indian Auto Industry. He joined Mercedes-Benz India from 2009 on wards and the contributions he made till the date are substantial. He has proven his vitality in the area of sales, marketing, retail, customer service and corporate affairs.